Terms of Service

Welcome to Cavemart! These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to the terms outlined below. Please read them carefully before making a purchase.

1. Acceptance of Terms

  • By accessing or using the Cavemart website, you agree to these Terms & Conditions.

  • If you do not agree with any part of these terms, please discontinue using our website and services.

  • Cavemart reserves the right to update or modify these terms at any time.

  • Any changes will be published on this page and will take effect upon publication.

2. Product Information

  • We strive to provide accurate product descriptions, images, specifications, and other details.

  • Actual product colors may vary slightly due to screen settings, lighting, or device differences.

  • All products are subject to availability.

  • Cavemart reserves the right to limit the quantity of products available for purchase.

  • We reserve the right to correct errors or inaccuracies in product descriptions, images, or pricing.

3. Pricing and Payment

  • All prices are listed in Bangladeshi Taka (BDT) unless otherwise stated.

  • Applicable taxes and delivery charges will be communicated where relevant.

  • Prices may change without prior notice. However, changes will not affect an order that has already been confirmed, except where a correction or other change is required by law.

  • We accept Cash on Delivery (COD) and bKash payments, subject to availability.

  • For prepaid orders, payment must be completed before the order is processed.

  • Customers are responsible for providing accurate payment information and completing any required payment verification.

4. Order Placement and Acceptance

  • Placing an order constitutes an offer to purchase the selected products.

  • All orders are subject to availability and acceptance by Cavemart.

  • We may confirm your order through WhatsApp, phone call, SMS, or other available communication channels.

  • Cavemart reserves the right to cancel or decline an order due to product unavailability, pricing errors, suspected fraudulent activity, or incorrect customer information.

  • If a prepaid order is cancelled by Cavemart, any payment received for that order will be refunded through an appropriate payment method.

  • Customers are responsible for providing accurate contact details and delivery addresses.

5. Shipping and Delivery

  • We aim to deliver orders within the estimated delivery timeframe communicated at the time of purchase.

  • Delivery times may vary depending on location, courier availability, weather, public holidays, or other circumstances beyond our control.

  • Customers must provide a complete and accurate delivery address and a reachable phone number.

  • Additional delivery charges may apply depending on the delivery location or order conditions.

  • If a delivery attempt fails because the customer is unavailable or has provided incorrect information, additional delivery charges may apply for re-delivery.

  • Cavemart is not responsible for delays caused by circumstances beyond our reasonable control.

6. Returns, Refunds, and Exchanges

  • Return and refund requests are subject to our Refund Policy.

  • Customers should contact Cavemart within the applicable return window if they receive a damaged, defective, or incorrect product.

  • Products approved for return must meet the conditions specified in our Refund Policy.

  • Refunds will be processed according to the payment method and procedures outlined in our Refund Policy.

  • Certain products may not be eligible for return or exchange, as specified in the applicable policy.

Please review our Refund Policy for complete details before placing an order.

7. Intellectual Property

  • All content on the Cavemart website, including text, graphics, logos, product images, designs, and other materials, is owned by Cavemart or used with permission.

  • You may not reproduce, copy, distribute, modify, or commercially use our content without prior written permission, except as permitted by applicable law.

  • Product images, descriptions, and other creative materials may be protected by copyright and other intellectual property laws.

  • Unauthorized use of our intellectual property is prohibited.

8. Customer Responsibilities

By using our website and services, you agree to:

  • Provide accurate, complete, and current information when placing an order.

  • Use our website only for lawful purposes.

  • Avoid submitting fraudulent orders or misleading information.

  • Respect the intellectual property rights of Cavemart and other parties.

  • Refrain from activities that may disrupt, damage, or interfere with our website or services.

9. Privacy

  • Your personal information is collected and processed in accordance with our Privacy Policy.

  • We use relevant customer information to process orders, arrange delivery, provide customer support, and fulfill other legitimate business purposes.

  • Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Contact Us

If you have any questions regarding these Terms & Conditions, your orders, or our services, please contact Cavemart through our official Facebook page, WhatsApp, or email.

Cavemart — Thank you for shopping with us!